1. Introduction

Hiro AI provides AI-powered SMS lead reactivation services to businesses ("Clients") who wish to reconnect with previously engaged leads.

These Terms and Conditions govern the use of Hiro AI’s automated messaging services ("Service") and the rights and responsibilities of users receiving such messages.

By engaging with Hiro AI’s Service and responding to our SMS messages, you ("You", "Your") agree to these Terms and Conditions.

2. Nature of Communications

The Hiro AI Service uses artificial intelligence (AI) to send conversational SMS messages on behalf of our clients. Messages are sent to individuals who have previously interacted with our clients through inquiries, requests for service, or other business communications. The purpose of messages is non-intrusive re-engagement, including:

Verifying prior contact

Confirming continued interest

Providing service-related information

Offering to schedule a call with a human representative

Messages do not include promotional or marketing content without prior express written consent.

3. Opt-In and Opt-Out

Opt-In Consent

By previously engaging with our clients and providing your contact information, you consented to receive follow-up communications. By replying to our SMS messages or continuing the conversation, you provide affirmative consent to continue receiving SMS communications from Hiro AI on behalf of our clients.

Opt-Out Instructions

You may opt out of receiving future messages at any time by replying “STOP.” Upon receiving a STOP request, we will immediately cease further communications and confirm your opt-out. Alternative opt-out methods are available by contacting [email protected]

4. Fees and Charges

Hiro AI does not charge recipients to receive SMS messages. However, message and data rates may apply from your mobile carrier. Please check with your carrier for details.

5. Privacy and Data Use

Hiro AI respects your privacy. Message content, contact information, and interaction data are processed only for the purpose of re-engagement and lead qualification on behalf of our clients. We do not sell or share your data with third parties for marketing purposes. For more information on how your data is processed, please refer to our Privacy Policy.

6. Disclaimers

Hiro AI provides messaging services on behalf of third-party clients (e.g., real estate agents, home service providers, etc).We do not guarantee the accuracy of information provided in messages or the availability of services offered by clients. Hiro AI does not accept liability for damages resulting from interactions initiated via our AI-powered SMS service.

7. User Responsibilities

By interacting with Hiro AI messages, You agree:

Not to abuse, harass, or misuse the Service.

Not to use the Service for any unlawful purpose.

To notify us immediately if you believe you received a message in error.

8. Changes to Terms

Hiro AI reserves the right to modify these Terms and Conditions at any time. Updates will be posted publicly and are effective immediately upon posting.

9. Contact Information

For questions, opt-out requests, or concerns regarding these Terms and Conditions, please contact:

Hiro AI
Email: [email protected]

Website: https://hiroai.net

10. Effective Date

Last updated: May 2025