PRIVACY POLICY
H I R O A I
Effective Date: May 5, 2025
We at Hiro AI (“we,” “us,” “our”) respect your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our AI-powered SMS reactivation services, visit our website, or engage with our AI systems. The purpose of this policy is to maintain transparency with individuals who receive our outreach. By using our services, you agree to the terms of this Privacy Policy. Any updates will be posted with a revised effective date.
We may collect personal information such as your name, email, phone number, and general location. This data may have been obtained from previous inquiries or communication you had with our clients, in different industries but typically in the real estate industry.
When you interact with our AI systems (e.g., SMS or voice bots), we may collect and retain the conversation data (including transcriptions and timestamps) for service delivery, quality control, and AI model improvement. You may request deletion of this data at any time.
We use AI-powered systems to:
Reactivate previously contacted leads.
Qualify interest in specific services (e.g., real estate buying/selling).
Schedule calls or appointments with human agents
These AI systems are trained on authorized data and operated under strict security protocols. No decisions with legal or similar effects are made without human oversight.
We use your data to:
Reconnect on behalf of our clients for services you previously inquired about
Verify identity and interest
Qualify and schedule appointments via AI SMS workflows
Improve and monitor our AI systems
All usage of data is in service of legitimate business interests. We do not send unsolicited marketing content or promotions. It is merely a follow-up system.
We use Secure Socket Layer (SSL) encryption and maintain role-based access controls. AI-interaction data is encrypted and subject to periodic deletion when no longer necessary. Sensitive information is filtered out or deleted if inadvertently captured.
We do not sell or share your personal data for marketing purposes. We may only share limited information with:
SMS providers (for message delivery)
CRM platforms (such as GoHighLevel, white-labeled by us)
AI infrastructure vendors (under strict confidentiality)
These partners are required to meet all applicable privacy and security standards.
We may offer CRM access to clients via third-party platforms (e.g., GoHighLevel). Hiro AI is not responsible for service issues originating from those platforms. Data processed via those systems is subject to their respective privacy policies.
We do not share opt-in data or consent information with any third party except those needed to deliver our messaging services.You may opt out at any time by replying “STOP.” Messages are only sent in response to prior inquiries or existing business relationships.
You have certain rights with respect to your personal data, including data processed by our AI-powered SMS and lead reactivation services. These rights may be subject to limitations where required to comply with our legal obligations or protect the legitimate interests of Hiro AI.
You have the right to update or correct any personal information we have collected about you. Please contact us at [email protected]
for assistance.
You may request confirmation of what personal data we hold about you and how we use it. We will provide this information unless doing so would adversely affect the rights and freedoms of others.
You may withdraw your consent to our processing of your personal data at any time. Please note that withdrawing consent may limit our ability to continue providing AI-powered reactivation services to you.
You may request a digital copy of the personal data we hold about you. We will provide your first copy free of charge. Additional copies may incur a reasonable fee.
You may request that your personal data be transferred to another party in a commonly used and machine-readable format, unless this creates an undue burden for us.
You may request the deletion of all personal data we hold about you. We will comply unless retention is necessary for legal or regulatory purposes. Deleting your data may prevent us from providing further SMS communications or AI reactivation services.
With respect to our AI-powered services, you have the following additional rights:
Opt-out of AI processing: You may opt out of having your interactions processed by our AI systems at any time.
Access AI decisions: You may request information about any significant decisions made about you through automated means.
Request human review: You may request human review of decisions made solely by automated processes.
Delete AI interaction data: You may request deletion of any voice recordings, transcripts, or other data generated by your interactions with our AI.
To exercise any of your rights, please contact us at: [email protected]
Hiro AI
Email: [email protected]
Website: https://hiroai.net
@ Copyright 2024 - HIRO AI | All rights reserved